Archive for Customer Feedback

Jan
11
2012

It’s been quite a process to finally have names for the new girls and guys Valentines soaps! But what a fun contest! I asked for name suggestions with a pirate theme, and received some really excellent choices. After narrowing down those choices to just five sets of names, I had 128 people vote for their [...]

Jan
8
2012

Thank you SO MUCH to everyone who submitted pirate theme names for the girls and guys Valentines soaps. What a wonderful resource you are! Of course, all these great suggestions made it extremely difficult to narrow down the choices…especially since I wanted to make sure the names for both soaps would go together. Some of [...]

Apr
4
2011

One of the best features on our new Great Cakes Soapworks web store is the ability for customers to write reviews – both on our products as well as our customer service. Do you love our products? Then tell us! Each month in 2011, all reviews that are approved will be entered in a drawing [...]

Feb
3
2011

Congratulations to Trisha of Suds to Love!!! Her name suggestion “Sunset Swirls” was the clear winner in the Soap Naming Contest. Trisha will receive a bar of Sunset Swirls as soon as it has finished curing. Second place goes to Michele of Tierre Verde Soaps for “Citrus Splendor” Third place goes to Kathleen of Katydid [...]

Feb
1
2011

Last Wednesday I announced a Soap Naming Contest, requesting name suggestions for this soap: I received 145 name suggestions!!! I’ve gone through and selected some of my favorites, but I’m having a hard time choosing. I figured the easiest way to solve this problem is to put it to a vote. It’s going to be [...]

Jan
27
2011

The feedback on the solid sugar scrub cubes has come in! There ended up being 13 testers since one responded at the last minute after I had already picked someone to take her spot. No biggie. The ages of the testers ranged from 32 to 61, all of them women. I sent out two cubes [...]

Jan
26
2011

Every once in awhile I come up with a great scent blend for a soap, but then I don’t know what to call it. As you can see, the soap turned out beautifully – all natural soap made with fresh goat’s milk, Australian red reef clay, rosehip powder, and cocoa powder. It is scented with [...]

Jan
14
2011

Due to the overwhelming response to the call for volunteers to test the solid sugar scrub, I decided to “call an audible” as they say and close down the survey early. With 77 responses, I was able to get a pretty clear pattern from the questions that were asked. As you can see, more than [...]

Jan
12
2011

Remember the sugar scrub cubes I posted about yesterday? Well, I’ve made up a couple batches for some willing guinea pigs…er…volunteers to try. If you are interested in volunteering, please fill out the following survey, and I will choose 12 people to participate. Even if you don’t want to try the sugar scrub cubes, you [...]

Aug
8
2010

I’ve received a couple of testimonials recently about the Great Cakes Soapworks Lip Butter that are too good not to share. They are actually quite similar! The first is from Jared Cash, a local friend of a friend. He says, It seems that every time the climate changes even a little, I have to deal [...]


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