Archive for Customer Feedback

Mar
8
2010

Thank you so much to everyone who participated in the Lotion Fragrance Survey! I received 59 responses, and felt that it was a huge success! Random.org picked participant #53 as the winner of an 8 oz. Jojoba-Shea Lotion, which just happens to be Angie P.! Congratulations!!
And now, the results you’ve all been [...]

Mar
1
2010

It’s time to start thinking about which lotion fragrances you would like to see offered at Great Cakes Soapworks! I have been making Jojoba-Shea Lotions for three years now, but my inventory was completely depleted over the holidays, and it’s time to re-stock for this year.
You won’t find many lotions that don’t [...]

Jan
18
2010

I have a customer in Oklahoma City with an amazing testimonial. Her husband has suffered from rosacea for many years, and finally found a treatment that truly works: Great Cakes Soapworks Stress Relief soap! I’ve had a few other customers tell me that the Stress Relief soap has helped their rosacea, but this [...]

Aug
31
2009

I’m having a bit of a dilemma as I am down to my last two Dead Sea Mud Facial Masks. The supplier I was using for the mud isn’t carrying it anymore, so I tried a different one. Oh my. Talk about smelly!! I’m sure it will work fine in the [...]

Aug
16
2009

Last week I explained why I have a superior mail carrier, and asked what you thought I should do for her. Well, I’ve come up with a plan. Here is how it will work:
First and foremost, I’m asking for a letter-writing campaign. I would LOVE for you to take two [...]

Aug
10
2009

I just wanted to let you know how much I appreciate you. I was so surprised to meet one of you at the farmer’s market on Saturday!! Holly and her family drove all the way from Belton, Missouri to buy soaps from me. Not because she can’t make them herself, mind you. [...]

Aug
5
2009

I’ve received two outstanding testimonials from paying customers about the new Skin Glow Facial Moisturizer this week. The first one came three days ago from Kayla in Oklahoma City:
Amy,
I wanted to tell you how much I love the Skin Glow moisturizer. I have extremely sensitive skin and have to be very careful about what [...]

Jul
16
2009

Thank you so much to everyone who participated in the survey. I had 55 responders, and really I had a pretty clear trend showing up after the first 20 or so. Pretty cool!
In first place with the most first place votes is Pumpkin Pie:
Second place goes to Apples & Spice:
Third place [...]

Jul
8
2009

Hello, Readers! Thank you for joining me on my soapmaking journey. I really am grateful for presence here. I hope you will do me a small favor, and let me know what your favorite fall scents are for soap. I have created a very simple one-question survey with six choices for [...]

Apr
6
2009

For those who are interested in the results from the facial moisturizer survey, here they are! There were actually 89 participants – one was a duplicate. I gave you a bit of information on Friday about the results from question 1 about skin types. With that many people participating, I figured there [...]

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